Exairon - Customer Experience Automation Platform enables
Reduce your call center workload with digital channels and AI, increasing your revenue
Deliver seamless, personalized, and effective customer experiences with Exairon. Interact with broader audiences using human/AI hybrid teams. Manage your Marketing, Sales, Operations, and Customer Service processes much more effectively with AI-powered automation.
Trusted by world's boldest companies
Manage all your digital channels with AI on a single platform
Ready integration with 15 different channels including web chat, mobile chat, WhatsApp, Instagram, and email.
Effortlessly manage high volumes of interactions with human/AI hybrid teams.
Design dialogues and integration frameworks with artificial intelligence to provide instant solutions to customer needs.
Rapid deployment and optimization with on-the-job learning model.
Engage in proactive interactions with your customers
Offer timely and effective deals with proactive WhatsApp and Web Chat interaction designs.
Drive action from customers with simultaneous and personalized WhatsApp messages sent without any limitation on the number of recipients.
Provide personalized experiences to customers who take action with AI-powered automation setups.
Stay in touch with your customers through proactive messages while managing your operational processes.
Increase Call Center Operational Efficiency
Quickly route requests and complaints arising from customer interactions to the relevant teams.
Classify customer requests by creating request types and categories, and design your processes accordingly.
Design performance management based on SLAs at the team and operator levels.
Prevent potential delays with real-time alerts and guidance.
